Alcatel Lucent SP3N-OS6860 - 3 anos - 24x7

Network downtime in enterprise environments can lead to significant productivity losses and revenue impact. The Alcatel-Lucent OmniSwitch 6860 3-Year 24x7 Premium Support Service ensures your critical network infrastructure remains operational with round-the-clock access to expert technical assistance and proactive hardware replacement. This support contract covers the OmniSwitch 6860 series switches, providing peace of mind for IT teams managing demanding network environments.

Who is it for

This service is ideal for enterprises, data centers, and organizations that rely on Alcatel-Lucent OmniSwitch 6860 switches for their core networking needs. It suits IT departments that require guaranteed response times, software updates, and hardware replacement to maintain high availability and performance.

Main features

• 3-year service duration with 24x7 access to technical support
• Premium support level with phone assistance from certified engineers
• Software updates and patches to keep your network secure and up-to-date
• Hardware replacement service for covered OmniSwitch 6860 devices
• Electronic license delivery for fast activation
• Coverage for the entire OmniSwitch 6860 series

Specifications

• Service type: Support Contract
• Service duration: 3 Years
• Service availability: 24x7
• Covered product series: Alcatel-Lucent OmniSwitch 6860
• Support level: Premium
• Included support: Technical phone support
• Included updates: Software updates & patches
• Hardware service: Hardware replacement
• Service delivery method: Electronic license
• Product family: OmniSwitch
• Target environment: Enterprise networks
• Manufacturer: Alcatel-Lucent Enterprise
• Part number description: 3-Year 24x7 Support for OS6860
• License model: Subscription service
• Service ID: SP3N-OS6860
• Service category: Maintenance & support

Tips

To maximize the value of this support service, register your OmniSwitch 6860 devices promptly after purchase and keep your service ID (SP3N-OS6860) accessible for quick reference during support calls. Regularly install software updates provided under this contract to enhance security and performance.