Name: Jabra Engage 40 - (Inline Link) USB-C UC estéreo, com fio, Escritório/Call center, 50 - 20000 Hz, 63 g, Auscultador, preto
Brand: JABRA
SKU: 119364
Price: 173.05 EUR
Availability: OutOfStock

Jabra Engage 40 - (Inline Link) USB-C UC estéreo, com fio, Escritório/Call center, 50 - 20000 Hz, 63 g, Auscultador, preto

173,05 €

Qtd.

Esgotado

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Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization and hearing protection, along with a powerful 2-microphone system, the overall audio experience is given a massive boost. You’ll be comfortable too, thanks to an ultra-lightweight yet durable design, adaptive fit and comfort-enhancing ear cushions for improved noise isolation. You focus on what matters most. We’ll take care of the rest.

Jabra Engage 40 is a contact centre headset that provides real-time call insights to make every customer your most satisfied customer yet. Designed for both comfort and durability, Engage 40 features a duo of intelligent microphones and a programmable control unit, to make handling calls easier than ever before.

Sounds like satisfaction

With Engage 40, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights. This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

On the ball

A software system that can analyse conversations as they happen? Meet the Engage 40 with innovative Engage+ software, the future of contact centre headsets.Live, on-screen pop-ups give instant feedback, so you can improve your customer’s call experience as it’s happening.Engage+ delivers live guidance on factors affecting your customer’s call experience, including background noise, silence and interruptions. 1Onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.Show me more1 Free software download required. Integrations available for selected platforms.

Double the mic, double the satisfaction

Sound quality can make or break a call. We equipped Engage 40 with not one, but two microphones: One to help you defeat background noise once and for all and the other to keep your voice razor-sharp, enabling accurate speech-to-text capability.Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

A comfortable agent is a happy agent

An uncomfortable agent makes for an awkward call, so we've designed Engage 40 to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.We’ve also popped an innovative maze-shaped pattern on the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the ear, helping you stay relaxed and focused on the needs of your customer. *weight varies for stereo and mono variants

Built for “oops”

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 40 to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Easy listening

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…) With Engage 40’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically ensure that incoming calls are crisp and clear - just another clever feature bringing calm efficiency to every conversation.

Kind on the ears

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 40. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.We’ve included loads of groundbreaking hearing protecting technologies, including: IntelliTone 2.0™, which keeps average noise exposure at a safe level PeakStop™ 105 dB, which prevents sudden loud noises BalancedVoice™, which processes the incoming sound for clearer calls Speech level normalisation, which keeps incoming calls at your preferred volume Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful soundsBecause hearing protection isn’t an afterthought. It’s a lifetime investment.

Your new personal assistant

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.Engage 40 uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue, and focus on your customer - it’s all taken care of.But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*. *Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017

Crush the conversation

With Engage 40, all the power is at your fingertips. Answer, mute and control the volume of your calls with just a few simple taps. Handling calls has never been this simple.The customisable buttons of the control unit can be integrated with your contact centre and Unified Communications (UC) platforms, including Amazon Connect and Genesys, for efficiency where it matters. Hop between platform screens and control the volume with programmable buttons for speedy call handling. A better call experience for you and the customer has never been so easy.

Friends with everyone

Connecting with your customers is a walk in the park with Engage 40. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. 2With a UC variant certified for Google Meet, Works With Chromebook3 and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected. 2. Software may be needed for configuration. Refer to Jabra.com/platforms for details.

Come back later

Say ‘no’ to costly interruptions with the Engage 40 headset, which sets clear boundaries by showing when you’re busy. A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

Destaques principais

Real-time guidance (requires Engage+)*
2-microphone system
All-day comfort
Inline call control unit
Durable with a 3-year warranty
Built-in busylight
Black Office/Call center Head-band Headset
Wired USB connectivity
Circumaural 50 - 20000 Hz 32 Ω
Microphone type: Boom -38 dB

Especificações

Acoplamento auricular

Circumaural

Ajuste automático do volume

Alívio de pressão intra-auricular

Altura

54 mm

Altura (polegadas)

5.41 cm (2.13")

Altura da embalagem

249 mm

Aplicações suportadas

Engage+;Jabra Direct;Jabra Xpress

Atualizações OTA (Over the Air)

Base de carregamento

Bateria recarregável

BeamForming

Yes

Bluetooth

Bluetooth Low Energy (BLE)

Bolsa de proteção

Bolsa de transporte

Yes

Botões de controlo

Volume +, Volume -

Cancelamento de ruído

Yes

Carregamento rápido

Cartão de garantia

Yes

Certificação

Cisco;Unify;Microsoft Teams;Zoom;Google Meet;Amazon Chime;Works With Chromebook

Certificado para Microsoft Teams

Yes

Certificados de sustentabilidade

TCO

Compatível com Amazon Alexa

Comprimento do cabo USB

2.4 m

Comunicação de campo próximo (NFC)

Conectividade multiponto

Conectividade USB

Yes

Conteúdo da embalagem

Headset;Carry pouch;Warranty and warning leaflets

Controlo por voz

Cor do produto

Black

Daisy chain

Desligar automático

Dobradiças em aço

Emparelhamento fácil

Estojo de carregamento

Ficha de dados de segurança

Yes

Frequência do microfone

100 - 14000 Hz

Frequência dos auscultadores

50 - 20000 Hz

Guia de voz

HearThrough

Impedância

32 Ω

Indicadores LED

Call

Interruptor de ligar/desligar

Largura

167 mm

Largura (polegadas)

16.7 cm (6.57")

Largura da embalagem

185 mm

Ligação automática

Mãos-livres

Material da carcaça

Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE)

Material das almofadas auriculares

Polyurethane (PU)

Microfone MEMS (sistema microeletromecânico)

Yes

Modo de utilização

Head-band

Monitor de frequência cardíaca

Número de microfones

Otimizado para

Other major platforms

Perfil de acesso à lista telefónica (PBAP)

Perfis Bluetooth

SBC

Peso

63 g

Porta de carregamento USB tipo C

Porta USB

USB Type-C

Potência máxima de entrada

30 mW

Processamento digital de sinal (DSP)

Yes

Profundidade

167 mm

Profundidade (polegadas)

16.7 cm (6.57")

Profundidade da embalagem

50 mm

Rádio FM

Recondicionado

Redução de ruído

Yes

Reprodução de música

Yes

Resposta de frequência (modo conversação)

100 - 14000 Hz

Resposta de frequência (modo música)

50 - 20000 Hz

Sensibilidade do microfone

-38 dB

Sensor de condução óssea

Sensor de movimento

Silenciamento do microfone

Som surround virtual

Tecnologia Clear Voice

Yes

Tecnologia de conectividade

Wired

Tecnologias de proteção auditiva

Jabra PeakStop

Temperatura de armazenamento (T-T)

-5 - 55 °C

Temperatura de funcionamento (T-T)

14 - 131 °F

Tipo de almofada auricular

Single size leatherette cushion

Tipo de auscultadores

Binaural

Tipo de cancelamento de ruído

Passive

Tipo de microfone

Boom

Tipo de produto

Headset

Unidade do driver

2 cm

Utilização recomendada

Office/Call center

Voz HD

Yes

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Histórico de preços nos últimos 6 meses

Jabra Engage 40 - (Inline Link) USB-C UC estéreo, com fio, Escritório/Call center, 50 - 20000 Hz, 63 g, Auscultador, preto

Atual

173,05 €

Mais baixo

146,81 €

Mais alto

181,65 €

Variação 24 h

+9,46 € +6%

Semana

-1,41 € -1%

Mês

-1,81 € -1%

Jabra Engage 40 - (Inline Link) USB-C UC estéreo, com fio, Escritório/Call center, 50 - 20000 Hz, 63 g, Auscultador, preto

Faça uma pergunta sobre este produto

Envios e devoluções

Sounds like satisfaction

On the ball

Double the mic, double the satisfaction

A comfortable agent is a happy agent

Built for “oops”

Easy listening

Kind on the ears

Your new personal assistant

Crush the conversation

Friends with everyone

Come back later

Folheto

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Mais produtos JABRA nesta categoria

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Jabra Engage 40 - (Inline Link) USB-C UC estéreo, com fio, Escritório/Call center, 50 - 20000 Hz, 63 g, Auscultador, preto

Faça uma pergunta sobre este produto

Envios e devoluções

Sounds like satisfaction

On the ball

Double the mic, double the satisfaction

A comfortable agent is a happy agent

Built for “oops”

Easy listening

Kind on the ears

Your new personal assistant

Crush the conversation

Friends with everyone

Come back later

Folheto

Documento

Escrever uma avaliação

Mais produtos JABRA nesta categoria

Produtos populares nesta categoria

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