Ruckus Watchdog - 1 ano(s)

Secure 12 months of expert technical support and firmware updates for your Ruckus ICX7150-C08PB switch, ensuring peak network performance and rapid issue resolution.

Overview

This Ruckus Watchdog service subscription delivers one year of comprehensive technical support and maintenance for your Ruckus networking hardware and software. It includes access to software updates, firmware upgrades, and a wealth of online resources, backed by expert assistance via phone, email, and web portal. The service is activated electronically and provides global coverage with English-language support.

What stands out

• 1-year coverage for Ruckus networking hardware and software
• Access to software updates and firmware upgrades
• Multiple support channels: phone, email, web portal
• Electronic delivery and activation for immediate use
• Global availability with annual renewal options

Technical details

• Service Type: Technical Support & Maintenance
• Service Duration: 1 Year
• Support Level: Standard
• Response Time Objective: Business Hours (8x5) for non-critical issues
• Included Services: Access to Ruckus Knowledge Base
• Exclusions: On-site support, hardware replacement (unless part of a separate warranty)
• Eligibility: Requires eligible Ruckus hardware/software products

Our verdict

An essential investment for any business relying on Ruckus infrastructure, this subscription keeps your network secure and up-to-date with minimal downtime.