Technogroup Support Pack 3 anos 4h 7/24 para sistemas ASUS até 15.000 €

When an ASUS system fails, every hour of downtime costs money. This support pack from Technogroup provides a 3-year on-site service commitment with a 4-hour response time, available 24/7, for ASUS computers valued up to €15,000. It covers hardware diagnosis, repair, and parts replacement for desktops, laptops, workstations, and servers.

Who is it for

Businesses and professionals who rely on ASUS hardware and need rapid, predictable recovery from hardware failures. It is suitable for systems within the original manufacturer warranty or newly purchased ASUS equipment.

Main features

• 3-year service duration
• 4-hour on-site response time, 24/7
• Covers ASUS systems up to €15,000 in value
• On-site technician dispatch for hardware issues
• Includes diagnosis, repair, and parts replacement
• Support available in German and English

Specifications

• Service Type: Extended Warranty & On-Site Support
• Service Provider: Technogroup
• Supported Hardware Brand: ASUS
• Maximum System Value Covered: €15,000
• Service Duration: 3 Years
• Response Time (SLA): 4 Hours (On-Site)
• Service Availability: 7 Days a Week, 24 Hours a Day
• Support Method: On-Site Technician Dispatch
• Covered Components: Hardware (Motherboard, CPU, RAM, Storage, PSU)
• Service Level: Premium
• Product Category Covered: ASUS Desktop PCs, Laptops, Workstations, Servers
• Activation Requirement: Product Registration Required
• Service Delivery Format: Digital Entitlement / Service Contract
• Geographic Coverage: Germany & Austria
• Exclusions: Software issues, data recovery, user-induced damage, consumables
• Eligibility: New ASUS systems or systems within original manufacturer warranty
• Language of Support: German, English
• Contract Start Date: Date of purchase or system registration
• Transferability: Limited (tied to the original system)

Tips

Register the product promptly after purchase to ensure the service contract starts immediately. Keep proof of purchase and system serial number accessible for faster support requests.