ALE AD52 Headset DECT binaural com dongle DECT

In a busy office, a customer service agent needs crystal-clear calls without being tethered to a desk. The Alcatel-Lucent AD52 DECT Binaural Headset delivers exactly that: wireless freedom up to 120 meters line-of-sight, combined with wideband audio and noise-cancelling microphone for professional conversations. The included DECT dongle plugs into any USB-A port, instantly connecting to compatible ALE desk phones or softphones on PC/Mac. With dual-ear comfort and intuitive on-ear controls, it's built for all-day use in contact centres, open-plan offices, or home workspaces.

Key specifications

• Binaural (dual-ear) over-the-head design
• DECT wireless technology with encryption
• Indoor range up to 50 m, line-of-sight up to 120 m
• Noise-cancelling microphone with flexible boom
• Wideband audio / HD Voice
• Talk time up to 12 hours, standby up to 120 hours
• Charging time approximately 2.5 hours
• USB-A DECT dongle included
• On-ear controls: volume, mute, answer/end call
• Compatible with ALE DeskPhones (80x8s, 80x8g series) and PC/Mac softphones

Why choose it

This headset eliminates cable clutter while maintaining secure, reliable DECT connectivity. The binaural design helps block out background noise, letting you focus on the caller. HD Voice ensures every word is heard clearly, reducing misunderstandings and repeat calls. The flexible noise-cancelling microphone stays in the optimal position, and the long battery life means you can work a full shift without recharging. Plus, the included dongle makes setup plug-and-play—no IT support needed.

Ideal use cases

• Contact centre and customer support agents
• Office professionals handling frequent calls
• Remote workers using softphones (Teams, Zoom, etc.)
• Receptionists and front-desk staff
• Anyone needing hands-free communication away from the desk

Good to know

The AD52 uses the DECT frequency band 1.88–1.90 GHz, ensuring interference-free audio even in dense office environments. The headset is lightweight and adjustable for all-day comfort, with replaceable ear cushions. The USB dongle is compatible with Windows and macOS, and the headset can pair with multiple devices (one at a time). Battery is a rechargeable lithium-ion cell, and a charging cable is included. For maximum hygiene, the ear cushions can be wiped clean.