APC Advantage Ultra Service Plan - extensão de serviço

Extended service contract delivering next business day on-site support for APC uninterruptible power supplies, backed by 24x7 expert assistance and proactive health management.

Advantages

This Advantage Ultra plan maximizes uptime through certified on-site technicians, proactive battery replacement, and annual preventative maintenance visits. 100% parts and labor coverage eliminates unexpected repair costs, while firmware updates and remote monitoring via EcoStruxure IT Expert keep your UPS infrastructure current and secure.

Suitable for

• Mission-critical data centers and server rooms requiring rapid on-site response
• IT managers seeking predictable maintenance budgets and reduced downtime risk
• Organizations with APC UPS systems needing extended coverage beyond standard warranty
• Facilities without in-house UPS expertise, relying on dedicated account support

Key specifications

• Service type: On-site with next business day response
• Duration: 3 years from contract start
• Coverage: APC UPS systems (single product)
• Technical support: 24x7 phone and web access
• Preventative maintenance: included (annual visit)
• Battery replacement: proactive, included
• Parts and labor: 100% covered
• Firmware updates: included
• Remote monitoring: EcoStruxure IT Expert integration
• Escalation management: dedicated account support
• Reporting: performance and health reports
• Basic startup assistance: included

Recommendations

For enterprises that cannot tolerate extended UPS downtime, this plan provides the fastest on-site intervention and comprehensive lifecycle management, ensuring power protection remains reliable and efficient.