Custom Group Custom Q3X - impressora de recibos - térmica direta - rolo de 8 cm

Slow, smudged, or unreadable receipts can undermine customer trust and slow down your checkout line. The Custom Q3X direct thermal receipt printer eliminates these issues with crisp 203 dpi output at speeds up to 250 mm/s, ensuring every transaction is fast and professional. Built for busy retail, hospitality, and service environments, this printer handles 80mm paper rolls (with 58mm guide) and features a durable auto cutter rated for 1.5 million cuts, so you can focus on serving customers rather than maintaining hardware.

Who is it for

This printer is ideal for retail stores, restaurants, cafes, bars, and any business that requires high-volume, reliable receipt printing. It suits point-of-sale systems in supermarkets, convenience stores, quick-service restaurants, and ticketing kiosks where speed and durability are critical.

Main features

• Direct thermal printing technology – no ink, toner, or ribbons needed, reducing operating costs.
• High-speed printing up to 250 mm/s with 203 dpi resolution for sharp text and barcodes.
• Supports 80mm paper width (max print width 72mm) and 58mm with included guide.
• Built-in auto cutter (partial cut) with a lifespan of 1.5 million cuts for hands-free operation.
• Multiple connectivity options: USB, Ethernet, and Serial (RS232) for flexible integration.
• ESC/POS emulation ensures compatibility with most POS software and systems.
• Cash drawer port (RJ11) to easily connect and trigger a cash drawer.
• Comprehensive barcode support: 1D (UPC-A/E, EAN8/13, CODE39/93/128, ITF, CODABAR) and 2D (QR Code, PDF417).
• Paper end, paper near end, and cover open sensors for proactive alerts.
• External power supply (DC 24V/2.5A) included for reliable operation.
• Wide operating system support: Windows, Linux, macOS, Android SDK, iOS SDK.

Specifications

• Print technology: Direct thermal
• Print resolution: 203 dpi (8 dots/mm)
• Max print speed: 250 mm/s
• Paper width: 80 mm (supports 58 mm with guide)
• Max print width: 72 mm
• Paper roll diameter: max 83 mm
• Auto cutter: yes, partial cut; cutter life 1.5 million cuts
• Print head life: 150 km
• Interfaces: USB, Ethernet, Serial (RS232)
• Emulation: ESC/POS compatible
• Cash drawer port: yes (RJ11)
• Barcode support: 1D and 2D as listed above
• Power supply: external, DC 24V/2.5A
• OS support: Windows, Linux, macOS, Android SDK, iOS SDK
• Sensors: paper end, paper near end, cover open
• Colour: black

Tips

To maximize print head life, use high-quality thermal paper and avoid touching the print head with bare hands. Regularly clean the cutter mechanism to prevent jams and maintain clean cuts. For best performance, update to the latest firmware and use the appropriate drivers for your POS system.