Name: Jabra Engage 50 II - (50 II Link) USB-A MS Stereo, com fios, Escritório/Callcenter, 65 g, Headset, preto
Brand: GN NETCOM
SKU: 119394
Price: 219.81 EUR
Availability: InStock

Jabra Engage 50 II - (50 II Link) USB-A MS Stereo, com fios, Escritório/Callcenter, 65 g, Headset, preto

Jabra Engage 50 II - (50 II Link) USB-A MS Stereo, com fios, Escritório/Callcenter, 65 g, Headset, preto

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219,81 €

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Stock 61 Código 119394 Marca GN NETCOM Modelo 5099-299-2119 Garantia 2 anos

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Entrega prevista Quarta-feira, Outubro 28

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The best headset for clear customer calls* is here – Introducing Jabra Engage 50 II. We’ve put the power to improve customer satisfaction in your hands. Well, on your head, actually. Our Engage+ software gives you real-time call insights for more meaningful calls and helps increase customer satisfaction. You’ll catch even the smallest of details because we gave it not one, but three microphones for clearer sound, while suppressing unwanted background noise to hear what matters most. It’s ultra-lightweight yet durable enough to throw in your bag – it’s built for real life. And the adaptive fit and comfort-enhancing ear cushions feel so good, you’ll forget it’s there. Seriously.

Built for the contact centre of today and tomorrow, Jabra Engage 50 II provides real-time call insights to ensure each customer is happier than the last. The trio of best-in-class mics make sure you sound better than ever and you’ll never miss another call thanks to an audible ringer. It’s lightweight, comfy, and built to last – like a headset hat-trick.

A headset that’s got your back

With Engage 50 II, calls have more clarity and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

It’s not rocket science. But it is very clever.

A software system that can analyse conversations as they happen? Meet the Engage 50 II with innovative Engage+ software, the future of contact centre headsets.Engage+ delivers live on-screen pop-ups with guidance on factors affecting your customer’s call experience, including background noise, the position of your microphone, silence and interruptions. 1Customer call experience is improved in real-time (high fives all around). And onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.Leading monitoring solutions have gone one step further and integrated our insightful call analytics with their solutions, extending their value by enabling you to access our call data together with other data within their monitoring solutions. This gives a much clearer view of the customer experience enabling you to pinpoint and address specific issues.Told you it was clever.Show me more1 Free software download required. Integrations available for selected platforms.

Magic mic

Sound quality can make or break a call, so we built Engage 50 II to be the best headset for clear customer calls*. In fact, this headset has not one, but three microphones, for awesome background noise-cancellation that’ll let your customer hear every single word you say, enabling accurate speech-to-text for spot-on call transcription.Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

Great comfort isn’t a given. It’s engineered.

An uncomfortable agent makes for an awkward call, so we've designed Engage 50 II to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.We’ve also popped an innovative maze-shaped pattern inside the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the most common ‘problem areas’, helping you stay relaxed and focused on the needs of your customer.*Weight varies for stereo and mono variants

One tough cookie (well, headset)

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 50 II to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet. It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Every caller, crystal clear

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…) With Engage 50 II’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically process the sound to be clear and crisp - just another clever feature bringing calm efficiency to every conversation.

Healthy ears. Happy agents.

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 50 II. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.We’ve included loads of groundbreaking hearing protecting technologies, including: IntelliTone™ 2.0, which keeps average noise exposure at a safe level PeakStop™ 105 dB, which prevents sudden loud noises BalancedVoice™, which processes the incoming sound for clearer calls Speech level normalisation, which keeps incoming calls at your preferred volume Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful soundsBecause hearing protection isn’t an afterthought. It’s a lifetime investment.

Smooth operator

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.Engage 50 II uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue and focus on your customer - it’s all taken care of. But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*. *Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017

Ditch missed calls

Never worry about missing a call again. With the adjustable audible ringer on the Engage 50 II, all you need to do is choose the ringtone and volume you prefer and your super intelligent headset will do the rest. Set the SmartRinger to only ring when you’re away from your desk - and you can stay flexible for grabbing a coffee or loading the dishwasher on working from home days, without irritating your colleagues with constant ringing when you’re in the office.**SmartRinger only sounds when the headset is lying on a flat surface

Plays well with others

Connecting with your customers is a walk in the park with Engage 50 II. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. 2With a UC variant certified for Google Meet, Works With Chromebook3 and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.2 Software may be needed for configuration. Refer to jabra.co.uk/platforms for details

Protect your focus

Say ‘no’ to costly interruptions with the Engage 50 II headset, which sets clear boundaries by showing when you’re busy.A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

Destaques principais

Real-time guidance (requires Engage+)*
3-microphone system
All-day comfort
Built-in busylight
Durable with a 3-year warranty
SmartRinger with motion detection
Black Office/Call center Head-band Headset
Wired USB connectivity
Supraaural 32 Ω
Microphone type: Boom -26 dB

Especificações

Acoplamento auricular

Supraaural

Ajuste automático do volume

Alívio de pressão intra-auricular

Altura

54 mm

Altura (polegadas)

5.41 cm (2.13")

Altura da embalagem

249 mm

Aplicações suportadas

Engage+;Jabra Direct;Jabra Xpress

Atualizações OTA (Over the Air)

Base de carregamento

Bateria recarregável

BeamForming

Yes

Bluetooth Low Energy (BLE)

Bolsa

Yes

Bolsa de proteção

Bolsa de transporte

Carregamento rápido

Cartão de garantia

Yes

Certificação

Cisco;Unify;Microsoft Teams;Zoom;Google Meet;Amazon Chime;Works With Chromebook

Certificado para Microsoft Teams

Yes

Certificados de sustentabilidade

TCO

Compatível com Amazon Alexa

Comprimento do cabo (unidades imperiais)

19.8 cm (7.8")

Comprimento do cabo USB

2.4 m

Comunicação de campo próximo (NFC)

Conectividade multiponto

Conectividade USB

Yes

Conteúdo da embalagem

Headset;Carry pouch;Warranty and warning leaflets

Controlo por voz

Cor do cabo

Black

Cor do produto

Black

Daisy chain

Desligar automático

Dobradiças em aço

Emparelhamento fácil

Estojo de carregamento

Ficha de dados de segurança

Yes

Frequência do microfone

100 - 14000 Hz

Gestão de chamadas

Guia de voz

HearThrough

Impedância

32 Ω

Indicadores LED

Call

Interruptor de ligar/desligar

Largura

167 mm

Largura (polegadas)

16.7 cm (6.57")

Largura da embalagem

185 mm

Ligação automática

Mãos-livres

Material da carcaça

Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE)

Microfone MEMS (sistema microeletromecânico)

Yes

Modo de utilização

Head-band

Monitor de frequência cardíaca

Número de microfones

Otimizado para

Microsoft Teams

Perfil de acesso à lista telefónica (PBAP)

Perfis Bluetooth

SBC

Peso

65 g

Peso da unidade de controlo

68 g

Porta de carregamento USB tipo C

Porta USB

USB Type-A

Potência máxima de entrada

30 mW

Processamento digital de sinal (DSP)

Profundidade

167 mm

Profundidade (polegadas)

16.7 cm (6.57")

Profundidade da embalagem

50 mm

Rádio FM

Recondicionado

Redução de ruído

Resposta de frequência (modo conversação)

100 - 14000 Hz

Resposta de frequência (modo música)

50 - 20000 Hz

Sensibilidade do microfone

-26 dB

Sensor de condução óssea

Sensor de movimento

Silenciamento do microfone

Som surround virtual

Tecnologia Clear Voice

Yes

Tecnologia de conectividade

Wired

Tecnologias de proteção auditiva

Jabra PeakStop

Temperatura de armazenamento (T-T)

-5 - 55 °C

Temperatura de funcionamento (T-T)

14 - 131 °F

Tipo de auscultadores

Binaural

Tipo de cancelamento de ruído

Passive

Tipo de microfone

Boom

Tipo de produto

Headset

Tipo de unidade de controlo

In-line control unit

Unidade do driver

2 cm

Utilização recomendada

Office/Call center

Voz HD

Folheto

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Histórico de preços nos últimos 6 meses

Jabra Engage 50 II - (50 II Link) USB-A MS Stereo, com fios, Escritório/Callcenter, 65 g, Headset, preto

Atual

219,81 €

Mais baixo

187,72 €

Mais alto

245,03 €

Variação 24 h

+1,77 € +1%

Semana

-0,57 € 0%

Mês

+29,94 € +16%

Jabra Engage 50 II - (50 II Link) USB-A MS Stereo, com fios, Escritório/Callcenter, 65 g, Headset, preto

Faça uma pergunta sobre este produto

Envios e devoluções

A headset that’s got your back

It’s not rocket science. But it is very clever.

Magic mic

Great comfort isn’t a given. It’s engineered.

One tough cookie (well, headset)

Every caller, crystal clear

Healthy ears. Happy agents.

Smooth operator

Ditch missed calls

Plays well with others

Protect your focus

Folheto

Produtos populares nesta categoria

Jabra Engage 50 II - (50 II Link) USB-A MS Stereo, com fios, Escritório/Callcenter, 65 g, Headset, preto

Faça uma pergunta sobre este produto

Envios e devoluções

A headset that’s got your back

It’s not rocket science. But it is very clever.

Magic mic

Great comfort isn’t a given. It’s engineered.

One tough cookie (well, headset)

Every caller, crystal clear

Healthy ears. Happy agents.

Smooth operator

Ditch missed calls

Plays well with others

Protect your focus

Folheto

Produtos populares nesta categoria

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