Headset EPOS IMPACT SDW 10 HS

The EPOS IMPACT SDW 10 HS is a premium single-sided wireless DECT headset designed for office and call centre environments. It features the adaptable FlexFit™ system that allows three wearing styles — headband, ear hook and neckband — and is compatible with all product variants in the IMPACT 5000 Series. This package contains the headset only; no base station is included. The headset is supra-aural, weighs 58 g, offers a frequency range of 20–16,000 Hz and a wireless range up to 180 metres.

Advantages

The adaptable FlexFit™ system provides flexibility to choose the most comfortable wearing style for long shifts. Wireless DECT connectivity ensures stable audio and a long 180 m range for freedom of movement in the workspace. Lightweight construction (58 g) reduces fatigue during extended use, while the 20–16,000 Hz frequency range delivers clear voice reproduction suitable for professional calls.

Suitable for

• Office professionals who need a single-sided headset for desk work
• Call centre agents performing long-duration calls
• Environments requiring hands-free communication and mobility within up to 180 m

Key specifications

• Brand: EPOS
• Model: IMPACT SDW 10 HS (MPN 1000631)
• Connectivity: Wireless DECT
• Ear coupling: Supra-aural (single-sided)
• Frequency range: 20–16,000 Hz
• Wireless range: Up to 180 m
• Weight: 58 g
• Colour: Black
• Compatible with: IMPACT 5000 Series (headset only, no base station included)

How to use

Select the preferred wearing style (headband, ear hook or neckband) using the FlexFit™ adjustment, place the headset with the earcup on the selected ear and position the microphone near the mouth. Pair the headset with a compatible IMPACT 5000 Series base station following the base station manufacturer instructions. Adjust audio levels on the base station or connected device for clear voice monitoring. Charge the headset according to the manufacturer’s guidelines before first use.

Recommendations

Use the headband for stable all-day wear, the ear hook for quick on/off usage and the neckband when more discreet or mobile wearing is needed. Keep the headset within the specified DECT range and follow workplace hygiene practices to maintain earpad cleanliness.