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Jabra Engage 40 - (Inline Link) USB-C/A UC Stereo, com fios, escritório/call center, 63 g, headset, preto

Jabra Engage 40 - (Inline Link) USB-C/A UC Stereo, com fios, escritório/call center, 63 g, headset, preto
Jabra Engage 40 - (Inline Link) USB-C/A UC Stereo, com fios, escritório/call center, 63 g, headset, preto
Jabra Engage 40 - (Inline Link) USB-C/A UC Stereo, com fios, escritório/call center, 63 g, headset, preto
Jabra Engage 40 - (Inline Link) USB-C/A UC Stereo, com fios, escritório/call center, 63 g, headset, preto
36 mês
Jabra Engage 40 - (Inline Link) USB-C/A UC Stereo, com fios, escritório/call center, 63 g, headset, preto
Jabra Engage 40 - (Inline Link) USB-C/A UC Stereo, com fios, escritório/call center, 63 g, headset, preto
Jabra Engage 40 - (Inline Link) USB-C/A UC Stereo, com fios, escritório/call center, 63 g, headset, preto
Jabra Engage 40 - (Inline Link) USB-C/A UC Stereo, com fios, escritório/call center, 63 g, headset, preto
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146,94 €
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Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization ... Ler mais
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Stock 30 Código 105680 Marca JABRA Modelo 4099-419-269 Garantia 3 anos

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Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization and hearing protection, along with a powerful 2-microphone system, the overall audio experience is given a massive boost. You’ll be comfortable too, thanks to an ultra-lightweight yet durable design, adaptive fit and comfort-enhancing ear cushions for improved noise isolation. You focus on what matters most. We’ll take care of the rest.

Jabra Engage 40 is a contact centre headset that provides real-time call insights to make every customer your most satisfied customer yet. Designed for both comfort and durability, Engage 40 features a duo of intelligent microphones and a programmable control unit, to make handling calls easier than ever before.

Sounds like satisfaction

With Engage 40, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights. This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

On the ball

A software system that can analyse conversations as they happen? Meet the Engage 40 with innovative Engage+ software, the future of contact centre headsets.Live, on-screen pop-ups give instant feedback, so you can improve your customer’s call experience as it’s happening.Engage+ delivers live guidance on factors affecting your customer’s call experience, including background noise, silence and interruptions. 1Onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.Show me more1 Free software download required. Integrations available for selected platforms.

Double the mic, double the satisfaction

Sound quality can make or break a call. We equipped Engage 40 with not one, but two microphones: One to help you defeat background noise once and for all and the other to keep your voice razor-sharp, enabling accurate speech-to-text capability.Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

A comfortable agent is a happy agent

An uncomfortable agent makes for an awkward call, so we've designed Engage 40 to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.We’ve also popped an innovative maze-shaped pattern on the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the ear, helping you stay relaxed and focused on the needs of your customer. *weight varies for stereo and mono variants

Built for “oops”

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 40 to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Easy listening

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…) With Engage 40’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically ensure that incoming calls are crisp and clear - just another clever feature bringing calm efficiency to every conversation.

Kind on the ears

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 40. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.We’ve included loads of groundbreaking hearing protecting technologies, including: IntelliTone 2.0™, which keeps average noise exposure at a safe level PeakStop™ 105 dB, which prevents sudden loud noises BalancedVoice™, which processes the incoming sound for clearer calls Speech level normalisation, which keeps incoming calls at your preferred volume Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful soundsBecause hearing protection isn’t an afterthought. It’s a lifetime investment.

Your new personal assistant

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.Engage 40 uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue, and focus on your customer - it’s all taken care of.But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*. *Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017

Crush the conversation

With Engage 40, all the power is at your fingertips. Answer, mute and control the volume of your calls with just a few simple taps. Handling calls has never been this simple.The customisable buttons of the control unit can be integrated with your contact centre and Unified Communications (UC) platforms, including Amazon Connect and Genesys, for efficiency where it matters. Hop between platform screens and control the volume with programmable buttons for speedy call handling. A better call experience for you and the customer has never been so easy.

Friends with everyone

Connecting with your customers is a walk in the park with Engage 40. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. 2With a UC variant certified for Google Meet, Works With Chromebook3 and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected. 2. Software may be needed for configuration. Refer to Jabra.com/platforms for details.

Come back later

Say ‘no’ to costly interruptions with the Engage 40 headset, which sets clear boundaries by showing when you’re busy. A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.
Destaques principais
  • Real-time guidance (requires Engage+)*
  • 2-microphone system
  • All-day comfort
  • Inline call control unit
  • Durable with a 3-year warranty
  • Built-in busylight
  • Black Office/Call center Head-band Headset
  • Wired USB connectivity
  • Intraaural
  • Microphone type: Boom -38 dB
Especificações
Acoplamento auricular
Intraaural
Ajuste automático do volume
No
Alívio de pressão intra-auricular
No
Altura
54 mm
Altura (polegadas)
5.41 cm (2.13")
Altura da embalagem
249 mm
Aplicações suportadas
Engage+;Jabra Direct;Jabra SDK;Jabra Xpress
Atualizações OTA (Over the Air)
No
Base de carregamento
No
Bateria recarregável
No
Bluetooth Low Energy (BLE)
No
Bolsa
Yes
Bolsa de proteção
No
Bolsa de transporte
Yes
Carregamento rápido
No
Carregamento sem fios
No
Cartão de garantia
Yes
Certificação
Cisco;Unify;Microsoft Teams;Zoom;Google Meet;Amazon Chime;Works With Chromebook
Certificado para Microsoft Teams
Yes
Compatível com Amazon Alexa
No
Comprimento do cabo
1.6 m
Comprimento do cabo USB
2.4 m
Comunicação de campo próximo (NFC)
No
Conectividade multiponto
No
Conectividade USB
Yes
Conteúdo da embalagem
Headset;Carry pouch;Warranty and warning leaflets
Controlo de volume
No
Controlo por voz
No
Cor do cabo
Black
Cor do produto
Black
Daisy chain
No
Desligar automático
No
Dobradiças em aço
No
Emparelhamento fácil
No
Estojo de carregamento
No
Ficha de dados de segurança
Yes
Frequência do microfone
100 - 14000 Hz
Guia de voz
No
HearThrough
No
Interruptor de ligar/desligar
No
Largura
167 mm
Largura (polegadas)
16.7 cm (6.57")
Largura da embalagem
185 mm
Ligação automática
No
Mãos-livres
No
Material da carcaça
Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE)
Material das almofadas auriculares
Polyurethane (PU)
Microfone MEMS (sistema microeletromecânico)
Yes
Modo de utilização
Head-band
Monitor de frequência cardíaca
No
Número de microfones
2
Otimizado para
Other major platforms
País de origem
China
Perfil de acesso à lista telefónica (PBAP)
No
Peso
63 g
Porta de carregamento USB tipo C
No
Porta USB
USB Type-C / USB Type-A
Potência máxima de entrada
30 mW
Processamento digital de sinal (DSP)
Yes
Profundidade
167 mm
Profundidade (polegadas)
16.7 cm (6.57")
Profundidade da embalagem
50 mm
Rádio FM
No
Recondicionado
No
Redução de ruído
Yes
Reprodução de música
Yes
Resposta de frequência (modo conversação)
100 - 14000 Hz
Resposta de frequência (modo música)
50 - 20000 Hz
Sensibilidade do microfone
-38 dB
Sensor de condução óssea
No
Sensor de movimento
No
Silenciamento do microfone
No
Som surround virtual
No
Tecnologia de conectividade
Wired
Tecnologias de proteção auditiva
Jabra PeakStop
Temperatura de armazenamento (T-T)
-5 - 55 °C
Temperatura de funcionamento (T-T)
14 - 131 °F
Tipo de almofada auricular
Single size leatherette cushion
Tipo de auscultadores
Binaural
Tipo de microfone
Boom
Tipo de produto
Headset
Unidade do driver
2 cm
Utilização recomendada
Office/Call center
Voz HD
Yes

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Jabra Engage 40 - (Inline Link) USB-C/A UC Stereo, com fios, escritório/call center, 63 g, headset, preto
Atual
146,94 €
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146,66 €
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Variação 24 h
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Semana
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